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  2. Renting

Renting

Getting Started

  • What does ‘MANAGED’ mean?
  • How do I start renting?
  • What is ID verification?
  • How do I contact other members?
  • How long can I rent an item for?

Checkout & Delivery

  • How can I track my rental?
  • How do I change my delivery address?
  • Why is my request pending?
  • What happens if I’m not in to accept a delivery?
  • What happens if my rental isn’t going to arrive on time?
  • How do I apply promo codes and credit?

Cancellations & Returns

  • My item has arrived in poor condition, what should I do?
  • What if the item does not fit?
  • How do I return my rental?
  • What if I want to cancel a rental?
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