❓ If your rental has ended and you still haven’t received tracking information from your renter, we'd suggest getting in touch with them to see if there's any reason behind the delay. If you still don't hear back from them then please do reach out to our team, we'd be happy to help get your item returned as swiftly as possible.
Please note that we require any late returns to be raised with our team within three days of the rental end date. We're committed to supporting our users through any event of loss, doing everything within our power to locate your item. Please note though, that as a Marketplace, HURR is not financially responsible for the loss of an item rented from you on the platform.