We know your wardrobe is your pride and joy, which is why you’re wanting to share it with others of course! That's why we ask all HURR members renting above a certain price point to verify using our leading ID verification process to ensure our community is kept safe and secure.
Here are some more ways in which we ensure safety on the HURR platform:
Security Deposits: You can opt to add a security deposit to your listings, to make sure it's returned in the same condition. We suggest 20% of the RRP but it’s totally up to you!
Damage Protection: This is added by your renter and covers up to £50 of accidental damage (such as a broken zip, missing beads, stain removal and slight tears)
Rental Requests: You can accept or decline rental requests. Don’t be shy about communicating with a Renter if you have any questions about their plans for your item!
After each transaction, we ask both lenders and renters to complete a review which helps foster our community of trusted lenders and renters.
If at any point you feel as though something may be wrong or you have any questions, please contact a member of our team via our Live Chat.