If your item doesn’t fit your Renter, don’t worry! Renters can register for a Fit Refund, returning the item within the first 24 hours of their rental period. You’ll still receive payment for the postage and dry cleaning costs set by you on your listing!
Alaia’s Top Tip: If you find you’ve been receiving a handful of Fit Refunds recently, consider adding more information to your listing. E.g. Your height, item measurements, how the item fits on you etc. Extra photos are always a good reference point too!
If your item doesn’t fit your Renter, don’t worry! Renters can register for a Fit Refund, returning the item within the first 24 hours of their rental period. You’ll still receive payment for the postage and dry cleaning costs set by you on your listing!
Alaia’s Top Tip: If you find you’ve been receiving a handful of Fit Refunds recently, consider adding more information to your listing. E.g. Your height, item measurements, how the item fits on you etc. Extra photos are always a good reference point too!