🗝️ Consistent communication is key to a seamless rental experience. So, we encourage members to reach out to each other before, during and after their rental period. If you're wondering how an item fits, or what shoes work best, you can ask them anything from the in-app messaging tool!
All communication about the rental must take place within the HURR platform. If anything goes wrong, the HURR team will only be able to support you through communication within the website. So for your peace of mind, and the safety of your wardrobe, please stick to messaging within the app.
All existing message threads can be found by going to your Dashboard > Messages.