To cancel a rental, go to your Account > Renting > Upcoming and select Cancel Request
To confirm your cancellation please send us a message via our Live Chat on the HURR website with the date of your rental and the lender’s name so we can refund the cancellation fee where applicable.
For any accepted rental, cancellations made within 48 hours of the original request will be refunded in full unless the start date is less than 48 hours away. Any cancellation made after this 48 hour period, will incur a charge of 30% of the rental fee. Dry cleaning and postage costs will be refunded in full.
Cancelling last minute limits other HURR members from renting the item.