Can I cancel my rental if my plans have changed or been cancelled because of COVID-19 restrictions?

During this uncertain time, you can cancel a rental at any time.

1. For Renters: If you cancel a confirmed rental, you’ll receive a full refund and HURR will refund all service fees.

2. For Lenders: If you cancel a confirmed rental there will be no impact on your Lender review rating, and HURR will refund all service fees.

To cancel a rental, go to your Account: Renting / Lending > Cancel Request

To confirm your cancellation please send us a message via our Live Chat so we can refund the cancellation fee.