Your wardrobe's safety is important and always at the front of Team HURR's minds.
Rental Requests: You have 48 hours to accept or decline rental requests. This allows you to communicate with renters and ensure they are suitable for your items.
ID Verification: Members renting higher-priced items must complete an ID verification process, enhancing community security.
Security Deposits: Lenders can opt to add a security deposit to listings. This encourages renters to return items in their original condition.
Damage Protection: Renters can purchase Damage Protection Insurance, covering minor damages up to a specified amount, providing additional peace of mind.
Reviews: Both renters and lenders are encouraged to leave reviews after each rental. This fosters a community of trusted members and provides transparency.
Risk Management: While accidental damage is rare, HURR offers mechanisms like Damage Protection to address such situations. However, it's important to note that HURR is not financially liable for your items during rentals.
Contact and Support: For any concerns or questions about the safety of your wardrobe, you can contact HURR's support team directly.
By implementing these measures, HURR aims to create a secure and trusted environment for renting items, ensuring that both lenders' and renters' interests are protected throughout the rental process.