As a UK-based seller, the steps for handling international purchase orders depend on the type of order you receive:
If you receive an international offer to purchase via “Make an Offer”, check the delivery address and message the buyer to confirm the shipping fee. Once agreed, you can counter-offer with a price that includes the adjusted shipping cost.
If you receive an international 'Buy Now' purchase, check the delivery address and message the buyer to confirm the shipping fee. Once agreed, contact HURR customer service to issue an updated invoice to the buyer. Please ensure you have finalised the arrangement with the buyer before reaching out to HURR.
We recommend using an insured, tracked, and signed for delivery service on all international shipments
Note: Buyers are responsible for covering all import duties and taxes. We recommend websites such as simplyduty.com to calculate import duty and taxes easily.