🗝️ Consistent communication is key to a seamless rental experience. We encourage members to reach out to each other before, during, and after their rental period. If you're wondering how an item fits or what shoes work best, you can ask anything using the in-app messaging tool!
How to Message:
- Initiate Communication:
- All communication about the rental must take place within the HURR platform. This ensures that the HURR team can support you if anything goes wrong.
- Find Your Messages:
- To access existing message threads, go to your Dashboard and click on Messages.
- Send a Message:
- Use the in-app messaging tool to contact other members with your queries or updates.
For your peace of mind and the safety of your wardrobe, please stick to messaging within the app.