We're committed to making sure HURR is a safe place to lend and rent your wardrobe. Every member who rents items above a certain price on HURR has to complete our ID verification process for your peace of mind.

We work with Passbase, a company with leading verification technology, to verify your identity:

  1. The process takes 2 minutes to complete.
  2. We will ask for your driver’s licence or passport.
  3. If Passbase is unable to verify you (if, for example, you have a foreign ID), we may ask for additional information via email such as a utility bill or proof of UK address.

Please note: Your ID documentation is not stored by us. All documentation is held by a secure third party and will not be shared with other lenders or renters. All data is transmitted and stored using encryption technology.

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